Coastal Cat Clinic
Forms & Policies
You can view the forms in PDF format by downloading the free Adobe Acrobat reader.
Click HERE for updated curbside policy.
Financial Policies
Payment is due in full at the time services are rendered. We accept VISA, MASTERCARD, American Express, DISCOVER, personal checks, and cash (please note that we do not have change so any credit will be left on your account to be used towards future services). We also offer CareCredit and ScratchPay as our payment plan options.
Hospitalized Pets
A 50% deposit is required with the remaining balance due at pick-up. If additional care is needed costs will be discussed with you.
We require a signed treatment plan for all anesthetic procedures. Please make sure to sign and return any treatment plan emailed to you before scheduling your cat’s procedure.
Appointment Cancellation Policy
We require 24 hours’ notice to cancel or reschedule all regular appointments with a veterinarian or technician. Appointments that are cancelled, rescheduled, or missed altogether will be charged a missed appointment fee.
Due to our long wait times for procedure dates, we now require two (2) weeks' notice for cancelling or rescheduling all anesthetic procedures. Procedures cancelled or rescheduled with less than 14 days’ notice will be charged $150 or 25% of the low end of the treatment plan (whichever is higher).
Specialist ultrasounds require at least 72 hours’ notice for cancellation and may be subject to a higher penalty based on the specialist’s fees.
Late Policy
If you will be 10 or more minutes late to your appointment, we will need to reschedule and charge a missed appointment fee. If your cat is unwell, we may be able to accommodate a drop off appointment at additional cost. Note that drop off appointments are subject to availability and are not guaranteed.
Thank you for entrusting us with your pet’s care!
The Coastal Cat Clinic Team
